- Yarn weight
- Kits & boxes
Terms & conditions
These conditions of sale are concluded on the one hand by Julie Partie, owner and representative of the company “Lili Comme tout” whose head office is located 20, rue des Fonds Bruns – 95610 Eragny, hereinafter called “the Provider “, And on the other hand, any natural or legal person wishing to use its services and hereinafter referred to as” the Customer “.
1. Application of general conditions – Opposability
The execution of any service by the Provider implies on the part of the Customer the acceptance of these general conditions, and the renunciation of its own general conditions of purchase. Any contrary condition will therefore be, in the absence of express acceptance, unenforceable against the Service Provider, regardless of when it may have been brought to its attention.
The fact that the Service Provider does not take advantage of any of these general conditions of sale at any time cannot be interpreted as a waiver of the right to invoke any of these conditions at a later date.
The Provider strives to give as much detail as possible about the Products sold in the Online Store.
Thus, the products sold on the Online Shop are identified by one or more photos, a descriptive text and a price in euros (€) all taxes included (TTC).
The prices are given in euros and calculated including all taxes (TTC), the amount of VAT appearing on the invoice.
The ordered PDF files are sent automatically by email upon payment, so there are no shipping costs applied.
Automatic registration systems are considered as proof of the nature, content, amount and date of the Order.
The Customer, after having selected Products for his Order by adding them to his basket, will have the possibility of modifying his choices and of correcting any errors in the summary of the Order. He must then approve these General Conditions of Sale before confirming his Order and paying for it.
The Service Provider reserves the right to refuse or cancel any Order from a Customer, in particular in the event of the insolvency of said customer or in the event of a default in payment for the Order concerned, prior delivery or ” a dispute relating to the payment of a subsequent order.
The information indicated by the Customer, when entering the information inherent in his Order, binds him. The Service Provider cannot be held responsible for errors made by the Customer in the wording of the contact details of the recipient of the Order and delivery delays or the impossibility of delivering the Products ordered that these errors could cause.
The price invoiced to the Customer is that indicated on the Order confirmation sent by email by the Seller.
The Customer can pay for his Order by bank card or Paypal account.
Payments by Paypal account are made via the Paypal interface and are secure thanks to the Paypal platform. It is not necessary for the Customer to have a Paypal account to pay for their order: it is indeed possible to pay directly with a bank card.
The date of validation of the order corresponds to the date of online payment by bank card or Paypal account.
If payment for the Order is not received within seven (7) days after placing it, the Service Provider will cancel the Order, after having informed the Customer by email.
6. Delivery of downloadable products
Downloadable products are delivered via links to the corresponding files (pdf file or archive file in zip format as appropriate). These links are available after validation of the order by two means:
an email sent to the email address registered by the Customer in his customer account in the Buyer’s customer account on the Online Store. The download is activated immediately upon confirmation of payment.
7. Right of withdrawal, returns and refunds
In accordance with the regulations in force, the Buyer has a period of fourteen (14) days from receipt of his Order to exercise his right of withdrawal from the seller. In the event of exercise of the right of withdrawal, the Seller undertakes to reimburse the sums paid by the Buyer, with the exception of return costs, within thirty (30) days of the exercise of this right of withdrawal.
The Service Provider will not reimburse downloadable Products if the Customer has downloaded them at least once.
The Service Provider cannot be held liable for damages of any kind, whether tangible, intangible or physical, which could result from a malfunction or improper use of the Products ordered.
The responsibility of the Provider will in any event be limited to the amount of the Order.
In the event of difficulties in fulfilling this contract, the Customer and the Service Provider reserve the right, before any legal action, to seek an amicable solution.
The information of personal information collected for the purposes of distance selling is compulsory, this information being essential for the proper processing and routing of Orders and the establishment of invoices and warranty contracts.
All information collected by the Provider from the Customer will be kept confidential by the Seller. The Service Provider undertakes not to communicate this information to a third party.
10. Court competent in litigation matters
These General Conditions of Sale are subject to French law. Any dispute between the Provider and the Customer will be submitted to the competent court.
For any questions, the Buyer can contact the Seller:
- by email via the contact form
- by mail to the following address:
20, rue des Fonds Bruns